Customer Focus

West Barnes Enterprises

West Barnes Enterprises are a family-run business selling picture frames by wholesale and retail, for business and individual use. They have received inquiries for their catalogue from as far afield as the Netherlands, Japan and Hawaii since coming online, and have also been featured in the Sunday Times (see article).

Lincoln National

Lincoln National are a major firm of fund managers who are experimenting with an online presence for recruiting trainee financial consultants. They plan to see how effective it will be compared to "traditional" methods of recruiting, with a view to expanding the information provided if the trial is successful.


Brocade supply PCs by mail order and are using the Internet to promote their new Pentium-A range. They have been pleased so far with the response to their online advertisement.